Thursday, September 24, 2020

Executive Manager (Business Intelligence Branch) at NEA

Agency: National Environment Agency

Formed on 1 July 2002, the National Environment Agency (NEA) is the leading public organization responsible for improving and sustaining a clean and green environment in Singapore.

The NEA develops and spearheads environmental initiatives and programmes through its partnership with the People, Public and Private sectors. It is committed to motivating every individual to take up environmental ownership and to care for the environment as a way of life.

By protecting Singapore's resources from pollution, maintaining a high level of public health and providing timely meteorological information, the NEA endeavours to ensure sustainable development and a quality living environment for present and future generations.

Executive Manager/Manager/Assistant Manager (Business Intelligence Branch)

We are looking for a highly self-motivated individual to join the Business Intelligence (BI) Team, who have passion for discovering solutions hidden in large data sets and working with stakeholders to improve the many business domains that NEA offers. In this role, you would also be involved in inter-departmental projects, and be responsible for the following:

  • Play a leading role in the Prototyping, Application and Creation of Prescriptive, Predictive and Analytical dashboards and models to support various departments and glean insights from data to make better data-driven decisions. These include (but are not limited to):
    • Identify Opportunities for Prescriptive, Predictive and Analytical models for NEA to improve operations deployment in the field and decision making at the operations level. 
    • Conceptualise/ Apply/ Prototype new/ existing data models  for use in NEA
    • Pilot the implementation of such models with departments to support their line of work
    • Operationalise data models (including change management)
    • Provide maintenance support (level 1) for developed models to various departments
  • Support the usage of technology (e.g. R, Python) to automate data processing and ETL (Extract, Transform and Load) for departments
  • Understand and work closely with stakeholders to implement innovative and new ways of working (e.g. processes, organisation structures, systems) and leveraging on BI in their work
  • Support in establishing and maintaining Data Structure and Data Governance Framework for BIS
  • Support enhancements to *NEA Business Intelligence System (BIS). These include (but are not limited to):
    • Gather and understand business requirements from various departments
    • Design and prototype Dashboards
    • Operationalise Dashboards (including change management) with appointed vendor
    • Provide basic maintenance support for dashboards to various departments
  • Support the development and implementation of outreach programmes to keep NEA staff informed of transformation efforts and feedback channels while encouraging and soliciting ideas from NEA officers

*Note: BIS is a dynamic business intelligence and analysis platform that provides an integrated view of cross-functional information across NEA.


Job Requirements:

  • Degree in Statistics, Mathematics, Computer Science or related field.
  • At least 3-5 years of experience in business analysis, data sets preparation and building statistical models.
  • Highly self-motivated individual who is mature, independent and resourceful with a drive to learn and master new technologies and techniques.
  • Good written and verbal communication skills for coordinating across teams.
  • Prior knowledge or experience in implementing the use of BI visualisation tools (e.g. Qlik Sense, PowerBI, Tableau).
  • Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.).
  • Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
  • Prior knowledge or experience in the following would be an advantage:
  • In the field of business process re-engineering (including tools like Lean Six Sigma) and/or systems
  • Using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets
  • One or more of the following languages such as C, C++, Java, JavaScript, etc
  • Statistical and data mining techniques such as GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis, etc
  • Querying databases
  • Working with and creating data architectures
Source : http://careers.pageuppeople.com/688/cwlive/en/job/544837/executive-managermanagerassistant-manager-business-intelligence-branch

Wednesday, September 2, 2020

Senior Head, Data and Analytics at Ministry of Education

The mission of the Education Service is to mould the future of the nation, by moulding the people who will determine the future of the nation. The Service will provide our children with a balanced and well-rounded education, develop them to their full potential, and nurture them into good citizens, conscious of their responsibilities to family, society and country.

Job Description

As a Senior Head, Data and Analytics in the Higher Education Planning Office, you will conduct research and comparative studies to build a knowledge base on Singapore's Higher Education sector which will help inform educational policies and reviews.

Your key responsibilities include:

  • • Conducting research and studies on the higher education sector to drive policy development as well as provide support for policy formulation
  • • Identifying, collecting and analysing data, and building a knowledge base on the higher education sector
  • • Working closely with various stakeholders, including Institutes of Higher Learning (IHLs) and economic agencies, in scoping and conducting research studies, and manpower planning
  • • Managing data on higher education and coordinating requests from various government agencies for such data

This is an individual contributor role which is open to both fresh graduates and applicants with experience.

Requirements

  • Strong analytical and quantitative skills with the ability to apply analytical/ computer packages for statistical work
  • Keen interest in data analytics and familiarity with data management, statistical methods and analytical tools
  • Ability to work in a team and collaborate with various stakeholders
  • A detailed-oriented individual with a sense of perspective
  • Preferably with at least 2 years of experience in data analytics

Source : https://careers.pageuppeople.com/688/cwlive/en/job/543537/sgunitedjobs-senior-head-data-and-analytics

Assistant Manager to Senior Manager, Market Planning at Singapore Tourism Board

Purpose of job:

The role involves formulating and evolving Singapore’s visitor source market portfolio and source market diversification roadmap in tandem with STB’s tourism ambition.

Main Responsibilities:

a) Market Planning and Engagement

The successful applicant will support the Assistant Chief Executive (International Group) and Regional Directors in (i) mapping STB’s global footprint of international network of offices, marketing representatives and regional outposts; and (ii) evolving STB’s visitor source market portfolio strategy.

The officer shall analyse broad competitor movements, as well as market and visitor trends, to assess and improve the effectiveness of STB’s marketing efforts in key source markets. Where necessary, lead contingency planning for STB so as to hedge against negative factors such as global downturns and competitors' tourism measures.

In response to international travel recovery planning in the immediate term during the COVID pandemic, the officer shall monitor travel demand (consumer sentiment) and travel supply (connectivity and border control) factors influencing the resumption of international travel flows. He/ she will work with STB’s regional teams to prepare drawer marketing plans for key source markets.

Resourcing (manpower and financial) will be a vital component of medium to long-term market planning, and the officer will be part of the team proposing and justifying resourcing needs for STB’s international network.

In addition, the officer will get a chance to apply these strategic planning skillsets through nurturing and building brand affinity for destination Singapore in an emerging visitor source market. The successful applicant will support the market development of selected emerging visitor source markets such as Myanmar, in tandem with STB's umbrella strategy to build a pipeline of new visitor sources. The officer will employ a range of marketing and business development tools to drive the in-market communications strategy and entrench Singapore as a top destination in the consideration set of the target audience.

b) Connectivity and Air Hub Strategy

Work alongside various Singapore transport agencies and industry stakeholders to support Singapore’s connectivity ambitions. Singapore has achieved success as an Aviation Hub, and maintaining this status will be critical to ensuring that Singapore remains a compelling destination for leisure as well as business travellers.

The officer shall work with public agencies championing transport/aviation and relevant industry stakeholders to continue to strengthen Singapore’s air hub status through aviation policies, demand generation activities and twinning strategies.

Requirements:

  • The applicant should have a keen interest in Tourism Macrotrends and Analytics.
  • Training will be provided to navigate STB sources of key tourism data (Visitor Arrivals, Tourism Receipts, Airline Capacity etc.).
  • Prior experience in aviation and/or demand forecasting will be advantageous, but not compulsory.
  • Competitor/ competitive analysis. Data analytics and/or demand forecasting
  • Strategic thinking, product mix/ portfolio management


Source : https://careers.pageuppeople.com/688/cwlive/en/job/543284/assistant-manager-to-senior-manager-market-planning 

Monday, August 31, 2020

Online Commercial Manager, SEA at Aesop

POSITION PURPOSE 

The Online Commercial Manager, SEA based in Singapore reports to the Country Manager, SEA and Regional Online Manager. The Manager plays a critical role in executing strong leadership with business acumen, problem-solving and non-compromise mindset to the Aesop service offers. This role operates as part of Southeast Asia team and also as an extension of Regional team in Hong Kong for driving the overall online retail experience for Aesop, supporting both brand site and third-party channel. They are also the champion for driving the digital business expansion plan, exploring the new online retail channels and opportunities.

Key Responsibilities

General
  • Responsible for the P&L and financial performance of the channel
  • Responsible for the daily operations of ecommerce within Aesop SEA
  • Act as a key person for coordinating various functions and resources internally and externally to support the growth of the Online Retail
  • Conduct analysis to understand performance drivers (e.g. UV, Conversion, return rate, basket size and OOS rate) by platforms, channels, etc., to uncover improvement opportunities and present recommendations to stakeholders
  • Diagnose site issues and raise ticket to relevant teams for timely resolution
  • Be the local market expert and go-to person by sharing market and competitor insights with stakeholders
  • Working with Regional Team / Marketing Team to drive the paid search operation
  • Explore other marketplace opportunities which fits the brand DNA for driving incremental online business
  • Align with Global and Regional team on the direction and localize it into the local market
  • Manage and guide online platform operation strategy, plans and execution of store in third party vendor in terms of merchandising, activity planning, customer service and logistic delivery
  • Manage the daily store operation by monitoring third party vendor performance and giving guidance
  • Generate daily or weekly performance report and manage various internal stakeholders
Marketing

  • Work closely with third party agencies and marketing teams to develop and manage eCommerce campaigns and strategies to ensure timely and quality implementation with appropriate budget and ROI driven.
  • Develop and maintain the relationship with the marketplace key account team
  • Monitor the market and provide intelligence for internal operation.
  • Collaborate with the marketing team to use content, digital marketing tactics and campaigns to generate traffic and sales


Logistics

  • Monitor the sales trend with correspondence inventory planning with Supply Chain Team
  • Ensure the logistics and fulfillment process by working closely with Supply Chain Team and logistics vendor to consistently achieve defined services KPIs' targets for warehouse and logistics operations and orders fulfillment
  • Optimize the unboxing experience with appropriate packing, wrapping and delivery solutions
  • Regular review and communication with third party service providers to continuously achieve service improvement and cost optimization

Customer Service

Monitor customer service quality and work with training team in providing appropriate training to 3rd part agency, as needed


Requirements

  • University graduate in Marketing, Ecommerce, or Digital Marketing
  • 6 years of experience in Ecommerce, Digital Marketing or Retail & Analytics field, experience in setting up 3rd party platform is highly appreciate
  • Prior experience with Hybris or Magento is an advantage
  • Proficient in Google Analytics, Tableau, JIRA and spreadsheet skills
  • Experience in Google Adword, Google Display Network, Yahoo Ad, Bing Network operations
  • Experience for working with luxury brand with passion in beauty products
  • Strong sense of brand aesthetics
  • Strong ownership and result-oriented person
  • Able to build alliance with different stakeholders for executing the online retail initiatives
  • Ability to motivate the team for continuous improvement in performance
  • Able to manage internal stakeholder's expectations and shows progress

Retrieved - https://www.linkedin.com/jobs/view/1975536244/ on 31 August 2020.

Analyst/Senior Analyst, HR Analytics at Sephora South East Asia

Sephora South East Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong SAR and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers experience.

The Analyst/Senior Analyst will be an integral team member in the digitalization of the HR organization. The role will focus on providing actionable HR insights to the HR team and broader organization whilst driving process improvement and automation within the HR team.


Responsibilities

Analytics

  • Support the transformation of the HR organization in becoming a digital HR organization
  • Analyze and interpret large and diverse data sets, trends and results to provide actionable insights for HR and the organization
  • Build models and establish frameworks which provides forward looking insights in HR trends
  • Work closely with various business teams (eg. BI, Data team, Perf Marketing etc) to build and ensure business data is integrated into HR data
  • Work closely with the HR Systems/Technology team to build a close loop data ecosystem for easy data retrieval and analytical processing
  • Drive continuous improvement HR projects (eg. Reporting automation)
  • Manage and maintains local HR analytics platforms

Reporting

  • Prepare regular (monthly, annual) dashboards on HR matrices
  • Support the preparation of key HR matrices and insights for HR decks in management reviews
  • Work with the various HR teams in building and review HR matrices
  • Work with the HR Sytems/Technology team in ensuring alignment of data definitions, governance, reporting periods etc to drive accuracy of reporting among HR team

Requirements

  • Degree in relevant fields
  • At least 2 to 5 years of working experience in analytics, exposure into the HR field is a preferred advantage
  • Highly proficient in analytical and reporting tools eg. Excel, Python, SQL
  • Familiar with data visualization tools, eg. Domo, Qilk View, PowerBI
  • Hands-on, meticulous, analytical and has a strong problem solving mindset
  • Ability to manage multiple deadlines with good organization skills
  • Independent, self-starter and able to thrive in a fast pace and dynamic environment

Marketing Manager - Southeast Asia: App Store & Apple Media Services (12 months Contract) at Apple

Apple revolutionised personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Apple’s software platforms provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple TV, iTunes, Apple Pay, iCloud and Arcade.
Apple’s employees are dedicated to making the best products on earth, and to leaving the world better than we found it. We are looking for a dynamic, results-oriented and motivated marketeer to lead all aspects of our marketing services in Southeast Asia, including the App Store, Apple Music, Apple TV, Arcade and iCloud.


JOB SUMMARY

Ideally you are someone with deep understanding of entertainment services marketing, and a working knowledge of digital marketing channels, and/or subscription marketing. This position is responsible for leading all aspects of Apple Media Products marketing, working closely with the international marketing teams and the local business teams.

This is a role for you if you also possess the communication and interpersonal skills to work across a complex matrix organisation, and be able to build strong relationships with key individuals to help deliver extraordinary marketing programs and partnerships.

We’re looking for someone that would describe themselves as a marketing and digital enthusiast, that loves keeping up with pop culture, and is excited about how technology shapes our future. Most of all, this position is for an individual that is passionate about the role music, apps, games and video play in people’s lives.

This role is a 12 months Contract.


Key Qualifications

  • Relevant marketing experience in a digital, subscription, or media business.
  • Deep understanding of marketing opportunities across the region and which channels work the best based on different objectives.
  • Look at marketing from a broad ecosystem perspective that benefits multiple aspects of the business, instead of looking at it in a silo affecting a single business vertical.
  • An innate ability to manage deadlines and work effectively with cross-functional teams on the basis of daily and weekly deadlines
  • Proven experience in implementing innovative and measured marketing programs that generate results and promote the brand.
  • A strong project management background, which is key to managing varying levels of complexity and timelines running concurrently over extended periods of time.
  • Skilled and obsessively analytical in measuring efficiency of marketing programs.
  • Excellent written and verbal communication skills.
  • Proficient in digital marketing, understand the role digital and social platforms play in the lives of consumers today and know how to harness their power to generate awareness and tell a story around a product or service.
  • Experience in and enjoy working with others — either with external partners or with internal teams that help bring a project to life.
  • Resourceful, high-energy, proactive, creative, inventive and team-player.

Description

In this role, you will:
  • Be responsible for delivering Apple Media Products marketing initiatives in Southeast Asia.
  • Define clear and tangible marketing priorities and follow-through with flawless execution.
  • Define quarterly and annual priorities for marketing in line with what the business requires, without sacrificing what our consumers need from and expect of us.
  • Work with local business managers, editors and internal partners across Apple, as well as external content partners to support key marketing initiatives.
  • Lead the development of cohesive local marketing programs which align with global and regional business objectives.
  • Work with key partners across the region in guiding their marketing efforts, ensuring that the Apple brand and messaging is well represented.
  • Identify local marketing opportunities to drive customers to our services.
  • Constantly measure and fine-tine our marketing efforts against benchmarks.
  • Test, learn and iterate to optimise regional marketing performance.
  •  Support global marketing priorities at a local level.


Education & Experience

A BA/BS degree in Business or a related discipline, or preferably an MBA or equivalent degree.

Retrieved : https://www.linkedin.com/jobs/view/1981120083

Senior Data Analyst (Marketing Analytics) at Shopee

 Job Description

  • Provide data and insight support for specific marketing function, work with regional + local teams across 8 countries
  • Develop smart and efficient solutions to reporting and data extraction needs using SQL, Python, Spark
  • Produce actionable insights that will be used to support or devise new marketing strategies
  • With support from data engineers, work with big data at Shopee using Hadoop ecosystem
  • Working with both business and technical teams, constantly problem solve on evolving new analytical or data tracking needs
Requirements
  • 3 years and above of experience in BI/data analytics in tech/e-commerce or fast-paced environment
  • Solid technical skills in Python and SQL
  • Detail-oriented and good business sense
  • Passionate about data and solving challenging problems
  • (Strong plus but not required) Proficiency in VBA/Spark
  • (Plus but not required) Degree in related disciplines (e.g., Computer Science, Analytics, IT, Engineering)

Retrieved - https://www.linkedin.com/jobs/view/2008604484/?alternateChannel=search

Onsite Data Analyst at Sephora

 Data Analyst, Onsite & Personalisation


Sephora SEA is seeking to hire an Onsite Data Analyst, who will be responsible for driving the analysis of onsite performance tracking across all digital platforms for Sephora SEA regionally, as well as providing analytical support for Onsite projects.

You are highly analytical, fast thinking, and have experience in e-commerce data analysis. Joining a dynamic and data-driven team, you will be an important contributor to our e-commerce optimization strategy and efforts focusing on maximizing conversion rate and engagement rate.

What you will do
  • Manage onsite metrics tracking and performance reporting,
  • Formulate insights on customer behaviour and trends on Sephora e-commerce platforms,
  • Define new ways to measure performance and customer journeys,
  • Be the custodian of Onsite data sets; ensuring onsite reports/analyses are built on consistent data sets,
  • Build and maintain reports on our data visualization platform.


Required Skills

Requirements
  • University degree preferably in Ecommerce / Business / Analytical disciplines
  • Strong analytical abilities
  • Experience in SQL and Google Analytics
  • Experience in e-commerce analytics is a big plus
  • Experience in data visualization platforms like Domo, Tableau and Qliksense is a plus
  • Passion and knowledge of the beauty industry is a plus


Personal Attributes
  • Strong logical thinking and reasoning skills
  • Keen problem solving skills
  • Creative
  • Able to manage ambiguity
  • Works well under pressure
  • Strong team player; works well with others
  • Hungry to learn, with a passion for self-development

Manager, Sales Strategy and Operations at Twitch

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .

About The Role

You will focus on preparing daily, weekly and monthly reporting for the sales organization. You will help promote revenue-generating projects, conducting opportunity assessments, and shaping overall sales strategy and prioritization. During a typical week this role can expect to use multiple data systems to compile data sets, review data, uncover insights about the business, and present findings and proposals to management. You will also manage operational tasks and resolve business-related matters on an ongoing basis.

You will feel equally comfortable heads-down in data and leading projects to completion, and will excel in an environment of rapid context-switching. You will work across the entire organization including Partnerships, Content, Marketing, Ad Product, Engineering, Finance and Legal to develop and understand deep knowledge of Twitch’s business. You will translate this knowledge into building important parts of the Advertising Sales organization. Current and ongoing work spans the following areas: sales strategy, strategic planning, operations, process creation, process improvement, international expansion strategy, and internal and ad hoc reporting. As one of the first essential hires to support a growing senior business team within sales, you will help shape the way the global organization reports on activities and grow its business.

You Will
  • Promote performance improvements across the sales organization and build the foundation for it to increase. This will include building go-to-market playbooks, revenue optimization strategic projects to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics.Help with co-authoring visible and extremely important business reporting to senior management.
  • Work with team and management to identify systems, data or process need that can increase revenue; draft and maintain detailed documentation of policies; improve sales processes.
  • Manage quota-setting processes for entire APAC region; run completion analytics, identify performance improvement areas and bring planning to improve results
  • Perform detailed analysis over the business including organizational design, sales cycles, average deal composition, account analytics, and revenue analytics
  • Develop financial and operational metrics; use data to create meaningful business proposals
  • Use data systems such as Salesforce, SQL, and Tableau to identify insights and surface to Management.
  • Partner with Strategic Planning teams to implement new sales data systems including planning, commissions, territory mapping
You Have:
  • 7 or more years of experience in Sales, Sales Operations, Sales Strategy, Consulting, Professional Services, Planning, Analytics or related field
  • Deep experience in financial modeling, data analysis, and the ability to see beyond the numbers to create sound decision-making
  • Exceptionally strong written and verbal communication skills , including experience effectively communicating with senior management
  • At least 2 years of experience managing a team
  • Experience working in high-growth, performance-focused environments with senior level executives
  • Experience with Salesforce.com, specifically around reporting, Salesforce Einstein and Salesforce Analytics
  • Bachelor’s Degree
Bonus Points
  • Understanding of financial concepts, including financial statements (namely the P&L or Income Statement)
  • Expertise working with large datasets and digging through data
  • Advertising / Media / agency experience
  • You are a gamer; you understand the gaming world; you are a streamer/partner; you love Twitch; you know the Twitch product

Wednesday, August 12, 2020

Data Operations Analyst at Tik Tok

 Data Operations Analyst

Responsibilities

1. Establish data related indicator and system for regional business; Provide data support to related project based on the internal correlation of key indicators;

2. Extract and split data indicators and generate data attribution reports, drive solid operations strategy by discovering and promoting the growth of short video services in different regions;

3. Work with Operations team for data modeling to drive the business data operations;

4. Conduct in-depth analysis in terms of Operations related topics and give feasible suggestions for further optimization.

Qualifications

1. Bachelor degree or above, Major in statistics, mathematics, and computer science is a plus;

2. 3+ years of experience in Internet data operation or project analysis;

3. Familiar with SQL, Excel and other tools, with a Python foundation is a plus;

4. Strong willingness and ability to learn, strong logical ability, good at interpreting data from a business perspective;

5. Proficient in English, good at generating relevant product analysis reports in the industry is preferred

Retrieved - https://careers.tiktok.com/position/detail/6857776362829793543 on 12 August

Tuesday, August 11, 2020

Data Analyst @ ICA

Data Analyst (Data Management and Analytics)

Categories:Economics/Statistics, Engineering, Others, Research and Analysis, Statistics

ICA is Singapore's lead agency in border security and our country's first line of defence against security and immigration threats. The checkpoints at our borders play a crucial part in ensuring the security and safety of Singapore. The relentless vigilance of our ICA officers and heightened security checks ensure that the safety of our country is assured.

Data Analyst (Data Management and Analytics)

The Immigration & Checkpoints Authority (ICA) is responsible for the security of Singapore's borders, against the entry of undesirable persons and cargo through our land, air and sea checkpoints.  ICA also performs immigration and registration functions in the issuance of travel documents and identity cards to Singapore citizens, and various immigration passes and permits to foreigners.

The Data Analyst shall assist the unit to oversee all data management related issues across ICA. He/she is also expected to take the lead on analytics projects, working closely with stakeholders to deliver on the expected analytics outcomes. 

Job Responsibilities

  • Support requests for data or data related collaboration or projects, and ensure that all deliverables and outcomes are accurate and timely;
  • Manage day-day data administration and management issues;
  • Expected to present IMD and ICA in data-driven collaborations/projects within ICA and across WOG respectively;
  • Assist in the project management of ICA’s analytic projects and initiatives;
  • Manage the entire end to end lifecycle of an analytics project, including scoping of data inputs, data preparation, data pre-processing, feature engineering, basic data modelling, model deployment and monitoring;
  • Ensure projects adhere to ICA’s data management framework, data quality and protection standards pertaining to ICA’s information;
  • Responsible for the management of ICA’s data resources;
  • Perform all other duties as and when assigned by the supervisor.


Job Requirements

  • Possess good knowledge or experience preferably in area of Statistics, Engineering, Computer Science, Applied Mathematics, Quantitative Social Science.
  • Proficient in using Microsoft Applications, particularly in using EXCEL to manage data and use of visualisation tools to present data-related outcomes in a clear and concise manner.
  • Possess skills in either SAS, R, Python, Qlik, Tableau softwares would be ideal.
  • Ability to work under pressure and within tight deadlines.
  • Ability to communicate and collaborate with multiple stakeholders.
  • Excellent analytical and critical thinking skills.
  • Strong interpersonal, communication and report writing skills.
  • Independent and capable of being a team player.

Extracted - https://careers.pageuppeople.com/688/cwlive/en/job/541825/data-analyst-data-management-and-analytics on 11th August 2020.   

Monday, June 22, 2020

APAC Strategy Associate at Amazon

Description

At Amazon, our mission is to be the earth’s most customer-centric company. To achieve this, we need exceptionally talented, bright, and driven people. Amazon is continuously evolving, and is a place where motivated employees thrive, and where employee ownership and accountability lead to meaningful results.

AWS APAC Strategy Associate Role
As a full-time strategy associate in Asia-Pacific (APAC), you will lead our business’ most strategic initiatives to uncover new opportunities or solve our biggest challenges. You will have the exciting opportunity to work cross-functionally and cross-geographically to identify problems and gaps, collect and analyze data, generate insights, and come up with solutions. You will execute on your proposed business strategies to solve difficult problems and remove blockers for our customers and our business. To do so, you will need to collaborate effectively with internal stakeholders such as sales, operations, product, and marketing teams. Our strategy associates are provided mentorship and opportunities to invent for our business. Through leading initiatives across Asia-Pacific, you will gain a unique insight into the internal workings of the world’s fastest growing billion dollar IT organization, as you learn and explore your passion.

Who are we looking for?
We hire builders and are looking for generalists who enjoy critical thinking, problem solving, and driving initiatives that can create huge impact for our customers and business. We are looking for a diverse group of strategy associates with a shared enthusiasm for AWS and cloud computing.

The Ideal Candidate
Is creative and curious to learn
Has exceptional communications skills
Has strong financial/business acumen
Is analytical and able to analyze data and provide data-driven arguments to innovate and simplify processes
Has strong project and program management skills with the ability to drive new initiatives
Has a “can-do” spirit with a strong sense of ownership to execute end-to-end projects
Has outstanding interpersonal skills and is able to earn trust and influence others
Is independent and comfortable with navigating ambiguity
Is highly organized and can multi-task and prioritize competing stakeholder requests
Uses a customer-centric approach to solve problems
Thrives in a lean, fast-paced, entrepreneurial, multi-cultural environment
Has a passion for AWS and driving cloud computing adoption across Asia-Pacific

Basic Qualifications
A stellar academic and/or professional record
Analytical and quantitative skills and ability to utilize Excel and/or other software to provide data to support your analysis
Quick learner and comfortable with ambiguity
Excellent English written and oral communication skills
Preferred Qualifications
A master’s degree or equivalent experience
Knowledge of cloud computing and AWS services
Experience managing strategic projects and demonstrated ability to get buy-in from key stakeholders (leading initiatives from inception through execution)
Experience working within a high-growth technology company or consulting firm

Basic Qualifications

PREFERRED QUALIFICATIONS

Preferred Qualifications
A master’s degree or equivalent experience
Knowledge of cloud computing and AWS services
Experience managing strategic projects and demonstrated ability to get buy-in from key stakeholders (leading initiatives from inception through execution)
Experience working within a high-growth technology company or consulting firm
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.


Company - Amazon Web Services Singapore
Job ID: A1162639

Commercial Account Executive - Singapore at Datadog

The Team

Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly communicate the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

The Opportunity

Datadog is the monitoring and analytics platform for developers, IT teams and business users in the cloud age. We're scaling our Inside Sales team in Singapore and looking to hire a Commercial Account Executive (CAE) to help IT and Technology leaders recognize Datadog’s impact in their digital transformation and migration to the cloud. This is an exciting opportunity to bring an established product to multi-billion dollar market!

You Will
Focus on breaking into and closing net new logo acquisition
Run the full sales cycle
Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users


Requirements
Focus on hunting and closing net new logos
History of top performance
Prior experience in a full cycle sales role for a SaaS company
Creatively source companies outside of your CRM
Strategically map out and break into accounts
Competitive, hungry, and driven sales person
Fearless on the phones, and creative in your emails


Bonus Points
Salesforce experience
Exposure to, or understanding of MEDDICC sales methodology


Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables Dev, Ops and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

AD, Technology - Product Manager at Temasek

Background.


Temasek's Digital Technology team is seeking pioneers with the grit and passion to champion the end-to-end digital transformation of our company. Every day, we collaborate closely with our business teams to break new ground in leveraging digital technology, design, data science and artificial intelligence to further enhance Temasek's capabilities in the new digital era.


The Digital Technology team stays as nimble as possible, relentlessly pursuing cutting edge technologies and best practices (Agile, Quality Engineering, Lean, Design Thinking etc.) in order to build high-quality products and high-performing teams. Temasek's strong commitment to digital transformation brings about tremendous opportunities for huge impact to the organization, the local ecosystem and even the world. We are looking for a "10x multiplier" - an individual with an insatiable intellectual curiosity and a heart for people, and therefore able to dramatically amplify the team's effectiveness


If our ambition resonates with you, would you like to take the step to make history with us?



Job Description

We are looking for Product Managers for the Digital Technology team. This individual must enjoy working with people and love how technology, when applied well, can solve complex business challenges and bring immerse value and pleasure to people.



Responsibilities


· Conceive and conduct user research, interviews and surveys, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, accessibility and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes.


· Design the overall functionality of the actual product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.


· Drive the value of design in the business landscape.


· Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.


· Facilitate the users’ product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.


· Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.


· Identify design problems and devise elegant solutions.


· Make strategic design and user-experience decisions related to core, and new, functions and features.


· Take a user-centered design approach and rapidly test and iterate your designs.


· Collaborate with other team members and stakeholders.


· Ask smart questions, take risks, pivot and champion new ideas.




Basic Qualifications

· Have a great love for people, design, data and tech.


· Must be excited about collaborating and communicating closely with teams and other stakeholders in an agile manner.


· Passionate about resolving user pain points through great design.


· Open to receiving feedback and constructive criticism.


· Passionate about all things UX and other areas of design and innovation.


· Possess knowledge in the industry’s latest trends and technologies.


· Have real-world UX design experience. Preference will be given to candidates who have experience designing complex solutions in an agile digital environment.


· Proficient in any of these standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer.


· Good knowledge in web development like HTML5, CSS3, and JavaScript (REACT, Node) will be a plus. Ability to develop Native or Hybrid mobile apps will be an additional plus!


· Must be able to work with people to understand detailed requirements and design complete user experiences that meet their needs and vision.


· Must be able to demonstrate extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.


· Solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.


· Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and stakeholders.


· Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.


· Experience in Asset Management or Investment Firms, and knowledge of investment products will be an advantage


· Minimum 5 years working experience in relevant fields preferred.

Sunday, June 14, 2020

Data Analyst at Meiro


Singapore, Brno, Jakarta
FIRST THINGS FIRST
Before you start reading, let’s do a quick check if this is worth your time.

For starters, we are not a typical company. Neither is this a typical role, where you nicely fit into a job description and do only and exactly what you are told. An analyst at Meiro is a creative and adventurous role. We are a business-savvy startup with two main teams. First at our home base in Singapore, where business and client services are and Brno, the Czech Republic where our product team is. Recently we also started building a small team in Jakarta, where we plan to grow! If you are looking for a cushy corporate career-fast-track job with a foosball table and three meals a day at the office, I’d recommend you swipe left on this one.

Still reading? Good. Now let us tell you who we are and who we think you are.

THIS IS US
The founding team has 8 years of presence in Singapore and APAC market with a wide range of experience from digital analytics to enterprise software.  At Meiro, through our product and know-how, we are solving data fragmentation problem most brands experienced. Our Customer Data Platform once and for all creates the ultimate single view of customers. Yes we know that is something every software vendor talks about it, but for us it is our brand and butter. We breath customer data, we eat data integration and we sleep.. well, we don’t sleep all that much because, you know, startup. We are very, very proud of the product and culture we are building. We have an incredible team, great customers and amazing, hand-picked partners.  Learn more about our team’s and product’s vision here.  We strongly encourage you to research our product or ask us to try it before you apply for this role.

We might be young and fresh company but we are dead serious when it comes to business. Our product has only been on the market since September 2018 but we already work with clients and partners in Singapore, Indonesia, Hong Kong or Australia with large enterprises and brands, you would recognize!

In all three cities, we work from coworking spaces, allowing part-time flexi work from home to those who like that. Because of this setup, our values are ultimate trust, openness, and responsibility. We are big on building the data community – you might have already heard about Shelovesdata.com community platform. Foremost, when looking for talent, we care about attitude more than we care about diplomas and degrees.

DATA ANALYST AT MEIRO
We don’t expect you to be a super(wo)man, at least not just yet. But you should have some experience. With the right attitude, lots of technical skills can be learned really quickly. We are more interested in the cultural fit and attitude, we are in the end a pretty weird bunch.

Rather than a plain old job description, we asked one of our best analysts to lay out for you, what does it mean to be a data analyst at Meiro. Fasten your seat belt and let’s get into it. In a nutshell, my job involves:

You should be pretty familiar with all common types of commercially used databases, but most importantly PostgreSQL
Be familar with consuming REST APIs!
Have some experience with building ETL pipelines
You need to be a “LOSQL” (Lord of SQL). We come across all flavors of SQL on a daily basis. How to construct efficient queries for transforming and cleaning data. If something is not fast/efficient enough, could an index here and there help?
Be somewhat familiar with Python which you will need for data transformation that SQL is not able to handle or too slow
Be familiar with basic data structures (data types i.e.integers, strings) and data modeling and data schema
Know essential data transfer formats (CSV, JSON), and be familiar with finding exact information inside API documentation
Last but not least, you must have exposure to the business. You should know what CRM is and some awareness of what digital marketing is about. Business experience is key. An analyst at Meiro works face to face with clients and solves real-world business problems.
If this didn’t scare you, take a stab, send us a nice note and tell us about projects you did. Resume helps too but links to your GIT are better. Linkedin profile is fine too. You can reach us at work@meiro.io.

Saturday, May 23, 2020

Amazon Marketing Manager


DESCRIPTION

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. We're looking for a creative, results-driven and customer obsessed Senior Marketing Manager where you will start with the customer in mind, work backwards, leverage data and optimize processes, to further drive awareness, purchase and loyalty for Amazon. You will continuously review the toolbox needed to grow internal and external traffic and conversion for our products and services in a way that meets our business objectives. Operationally, you will liaise with multiple teams within Amazon, including traffic, customer insights to execute on the strategy defined, while building great business relationships with some of Amazon's top brands.

Your responsibilities will include:
· Responsible for updating on-site content and merchandising across key categories
· Work with brands to develop and set up key marketing campaigns
· Setting and implementing strategies to grow internal and external traffic to our products, and improve conversion rate, to maximize sales and downstream value to Amazon.
· Building and maintaining reporting to measure and optimize the acquisition model; working closely with Finance, Product Management and Instock teams to explain impact of model defined.
· Partnering with other internal Amazon teams to ensure successful implementation of all marketing related tools, including understanding barriers to automation and building use cases and solutions to manual work
· Owning and taking action at all operational steps needed for the successful functioning of the tools identified (i.e. feedback, systematic updates, coordination, etc).
· Reviewing product launch processes, identifying gaps and improvements and overall increasing our speed to launch new selection.
· Identifying key customer insights to increase brand relevance, and accelerate customer acquisition and loyalty, using both quantitative and qualitative data.
· Owning customer experience including content auditing, catalog quality and assisting with product launch related language-specific tasks (e.g. review keywords, messaging, etc).
· Maintain a balance between commercial, customer and editorial requirements
Amazon is a company that is ‘Customer Obsessed’ and your role is to be the champion of the customer experience and to ensure we have fresh and engaging content on our site. Our environment is fast-paced and you need to be flexible, detail-oriented, and someone who thrives in ambiguity


BASIC QUALIFICATIONS

· Proven 4-6+ years marketing experience in consumer digital marketing and/or site-merchandising in a fast-moving business, strong intuition for good customer experience and messaging
· Experience in arranging visual merchandizing plans with vendors and handling multiple projects at once
· Strong analytical and data-mining aptitude, coupled with strong Microsoft Excel skills and basic knowledge of HTML and XML
· Ability to collaborate successfully with internal teams and deliver results
· Process-oriented mindset
· Proven bias for action and ability to prioritize and learn quickly
· Great communication, organizational and stakeholder management skills

PREFERRED QUALIFICATIONS

· Experience in either online, retail or e-commerce business is a strong plus
· Demonstrated ability to motivate, inspire, and lead cross-functional teams to deliver projects, including engineering, merchandising, design, marketing, and operations.
· Strong drive for results, with the ability to manage independently and take calculated risks ambitious to get the job done.
· Attention to detail, excellent organization skills, and ability to manage multiple projects, and comfortable dealing with the ambiguity and rapidly changing priorities of a rapidly evolving business.

Amazon Senior Online Program Marketing Manager


DESCRIPTION

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). Customers across Asia Pacific (APAC), as well as hundreds of thousands of customers in more than 190 countries are able to use compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them.

AWS is seeking an innovative, self-directed Senior Online Programs and Campaign Marketing Manager with proven ability to produce an exceptional user experience in virtual event programming and digital campaign execution

The role and responsibilities include strategy creation and demand generation content for virtual event execution, creation of video, customer emails, media banners and social channel posts. The program manager will collaborate with numerous AWS marketing team globally and work with cross functional teams like solution architect, business development, partners, and 3rd party vendors. He or she will build a virtual program-aligned calendar, define objectives and deliver world class virtual event experience to our customers and prospects.

Responsibilities:
· Create and successfully drive awareness, adoption, and usage of AWS through innovative, scalable and leveragable platform programs - including marquee virtual platform conferences, webinar series, and customer reference programs.
· Define the program strategy, goals and align stakeholders in the different geos.
· Craft and develop compelling messaging and tools focused on customers (solution videos, customer success stories,etc.) for use on the web, at live events and in customer facing programs.
· Collaborate closely with cross functional and regional teams to design and implement programs that positively impacts business growth and enhance AWS reputation.
· Manage and establish best practice processes for all digital and social media presences
· Drive success for digital marketing efforts through SEO, SEM, web analytics, social media monitoring and demand generation programs.


The successful candidate will need to be a motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business. He/She needs to be organized and programmatic in his/her approach, comfortable in managing multiple projects, and thrives in a high-pressure and fast paced environment. With a strong desire to roll up his/her sleeves with extensive hands-on experience in managing and promoting online events. Experience in leveraging a variety of digital channels will help ensure success for this position. The candidate must enjoy working with internal and external contacts and should be detail-oriented, results driven, take ownership seriously, and be customer obsessed. The right candidate should demonstrates an unbridled passion for technology and shown entrepreneurial spirit.


BASIC QUALIFICATIONS

· 6 - 12 years of work experience, preferably in marketing, marketing communications and/or digital/high-technology companies/product.
· Demonstrated success in programs and campaign execution, and/or project management.
· A career path that demonstrates increasing levels of responsibility and proven success delivering measurable marketing results, driving marketing programs to ROI metrics.
· Exceptional written/verbal communication and time management skills.
· Quick-learner with the demonstrated ability to prioritize.
· Ability to work independently and autonomously.
· Bachelor’s degree in business, marketing, technology, or relevant field of study.
· Fluency in English.

PREFERRED QUALIFICATIONS

· Experience working in a fast-paced and highly cross-functional organization.
· Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast.

Amazon Campaign Marketing Manager

Program & Campaign Marketing Manager - APAC Amazon Web Services
Summary
Job Description
Description
The APAC Marketing Program Manager will work closely with the business development and regional marketing team to build world class content into every aspect of the customer journey. As a key member of the Marketing team, the APAC Marketing Program Manager will define and execute the campaign and program strategy to drive awareness and signups, and drive product engagement with existing customers. The ideal candidate will have a senior marketing background and a proven ability to work independently and manage cross-functionally to deliver a rich pipeline of content.
Responsibilities
• Design and develop the campaign and program strategy that supports and complements existing marketing plans, tactical and long-term.
• Create and execute the campaign and program that drives both top-of-funnel growth well as adoption of new features and best practices for the geos.
• Work with cross-functional team that includes blog posts, landing pages, infographics, customer case studies, white papers, videos, code samples, surveys and more to support awareness, thought leadership, and demand generation efforts and overall business objectives.
• Align closely with business development, product marketing and field marketing to design content into the customer journey.
• Build and manage a rich content/editorial calendar that attracts a qualified audience to the AWS website
• Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, mobile and video.
• Integration of content activities within traditional marketing campaigns.
• Creatively re-purpose existing content into alternative formats to market through different channels
• Constantly monitor content effectiveness, establish key analytics and success metrics and continuously refine the strategy as needed. 
Basic Qualifications 
• 5 - 10 years of work experience, preferably in marketing, marketing communications and/or digital/high-technology companies/product. 
• Demonstrated success in programs and campaign execution, and/or project management. 
• A career path that demonstrates increasing levels of responsibility and proven success delivering measurable marketing results, driving marketing programs to ROI metrics. 
• Exceptional written/verbal communication and time management skills. 
• Quick-learner with the demonstrated ability to prioritize. 
• Ability to work independently and autonomously. 
• Degree qualifications (Bachelors or Masters Degree in relevant subject); MBA a plus 
• Fluency in English.

Preferred Qualifications 
• Be a natural team player and have a desire to work with others for broader success. 
• Be able to operate successfully in a rapidly changing, ambiguous and undefined environment. 
• Be hands-on supporting the team to deliver to success 
• Metrics/R01 focused and knows how to generate leads & track to closed loop. 
• Understands sales & marketing integration. 
• Clear understanding of the marketing mix and how to build and deliver integrated marketing campaigns and programs. 
• Has implemented marketing strategies and produced the associated marketing programs & materials with proven results.





Friday, May 1, 2020

The resilience advantage

The Resilience Advantage by Margie Warrell 

In the grim backdrop of COVID-19 since December 2019, controlling the spread of the viral pandemic and lockdowns completely overhauled our habits and how we worked. No one is spared in the sprawling economic effect. Margie, who is the author of 5 best selling books, an advocate for gender equality, women in leadership and women's empowerment, was an invited speaker in our workforce and shared key principles on how to turn around a bad situation into one that you can glean from.


When we are feeling the impact of all that is going on, Be radically disciple in managing ourselves. Our circumstances don't have the power to determine how we are going to show up to the world. We emote before we reason, we cannot control our circumstances and our immediate feelings. We can regulate our emotions.

Extracted from Margie web podcast here :
1) Double down on what strengthens you. 
Stand guard against things that fuels anxiety and stress.
Prioritise mentally what is most important to get done. What strengthens you. Feeds my soul.
Guard our time.
Be careful not to let our time to be wasted sucked in.

2)  Stand guard on your energy. Positive energy in and positive energy out!
"We are 100% responsible for the energy you put out and the energy we let in" - Oprah
Be careful of where you are putting your energy, It expands.
Setup firm boundaries for yourself
"Catastrophizing"
"Fearcasting"
"What ifs"

3) Anchor yourself on your core values.
We know who we are, I can control who I am, and who I am being. What others can count on me for.
Who do we want to be?  Someone who is lifts other people up. Someone who makes others feel valued and taken care of.
The idea of self-certainly, and you can be that person for yourself!

Ellen Lange, a professor of positive psychology and mindfulness at Harvard University;
"There is always a way to turn things into a win."

Other Notes 

  • We often underestimate our ability to deal with difficult situations challenges. We have a greater capacity for life. Trust more in our innate capacity to deal with life. Choose the path of faith over fear. 
  • Remember that emotions are contagious. Don't spread your stress!
  • Be agile and flexible
  • Denial, resistance, fighting against reality is an energy waster. Letting go of attachment faster allows energy to flow in another direction. 
  • We only need to deal with one moment at the time. 

How do I need to show up today?






Wednesday, April 15, 2020

10 things your employer want you to learn in college

I may be late in the game as I graduated over 10 years ago.  I stumbled on this career guide book published in Year 2002.


"It’s very important to me that their personal mission is aligned with KonMari’s—meaning they have a sense of purpose, listen to their heart, and lead a life that sparks joy."

Key takeaways of Identified know hows 

Established work ethnics
"87% of people lose their jobs or failed to get promoted were found to have improper work habits and attitudes rather than insufficient skills or knowledge." 

  1. Decide if this matter is important.
  2. Choose targets of ambition wisely and pursuing them relentlessly. 
  3. Defer gratification 
  4. Not giving up 
  5. Fight procestination 
  6. Firm decision and swift action
  7. Sheer hardwork, energy and confidence
  8. Turning up
  9. Integrity : honesty to self and others. Being trustworthy. Recognize that dishonesty is wrong. Cope with pressure to cut corners. 
  10. Time management : About testing your priorities under pressure. Devising your priorities comes from knowing your destination and understanding your direction. 
  11. Watch out for red flags such as fretting over how much to do, or not done. 


Realised Action points

  1. Break the habit of negative thought and speech.
"Speak not but what may benefit others and for yourself" - Benjamin Franklin
"We are what we constantly do.." - Aristotle
  1. Practice good note taking 
"He listens well who takes notes" Dante

The key to speak effectively, is the critical skill of not being fearful [of crowds]. Keep stock of your behavior under pressure. 

Thursday, March 12, 2020

AirBnB Sales Operations Analyst APAC


Sales Operations Analyst APAC


Singapore, Singapore


Founded in August 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover and book unique accommodations from around the world - online or from a mobile phone or tablet. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and 191 countries. And with world-class customer service and a growing number of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, and are passionate about the company and our values.


Airbnb is putting together a highly motivated, global sales and customer success team to further the Airbnb mission of providing inspiring travel experiences for our hosts and guests. For this team and the businesses or categories they support to be successful, Airbnb is building a RevOps platform that connects Marketing, Sales Operations, Enablement and Strategy across the full customer lifecycle.


As a Sales Operations Specialist, you will have strong strategic mindset and communications skills and collaborate with cross-functional stakeholders to drive critical business decisions. The candidate should also be able to handle highly sensitive, confidential, and non-routine information, have attention to detail, be open minded to challenge the status quo and work on a rapidly changing organization while inspiring excellence from himself/herself and business partners. You will support the respective senior regional stakeholders on multiple initiatives across managing performance, defining local market sales strategies, building sales playbooks across the customer lifecycle or rolling out enablement initiatives. You should be familiar with a variety of sales methodologies, best practices, sales metrics and sales cycles.

RESPONSIBILITIES
Work with the regional teams to create a cadence and culture of performance management against monthly and annual targets. Identify reporting issues, gaps in processes, and drive timely resolution.
Develop and monitor metrics, dashboards and reporting tools to improve sales productivity and efficiency across the customer lifecycle
Driving strategic planning processes through data-driven recommendations (e.g. customer segmentation, headcount, financial and territory planning, sales goal setting)
Support Regional Leads & Market Managers in drafting and executing market strategies and programs. Partner with data science to size markets/products, opportunities, and measure ROI.
Own the creation and execution of sales and customer success playbooks across the customer lifecycle.
Support reps and managers learning and development; including their onboarding to ongoing development through speaker series, sales kickoffs and product training.
Suggest key sales support systems/processes required to meet the rapid growth of the business to achieve revenue attainment and market development objectives.
Prepare ad hoc analysis & participate on projects as needed. 

QUALIFICATIONS
Minimum 8 years in a sales, business operations, or sales operations role
Proven track record as a great cross-functional business partner and ability to lead within a cross-functional environment
Deep understanding of value drivers in recurring revenue business models
Strong problem solving and analytical skills
Excellent verbal and written communication skills
Accuracy and attention to detail
Professional and consistent work habits, strong work ethic, driven to achieve company goals
Proven ability to succeed in both collaborative and independent work environments
Proficient in Salesforce, Excel and GSuite
Proficiency in SQL is highly advantageous.
Travel required