Data Analyst, Google Workspace Programs

Minimum qualifications:
Bachelor's degree or equivalent practical experience
Experience with executive communications to senior stakeholders
Experience with SQL
Experience with Data Studio

Preferred qualifications:
Excellent problem solving, analytical, presentation, and communication skills
Ability to adapt quickly and work well in fast-paced environments with limited direction, balancing competing priorities and managing several time-sensitive projects at once


About the job

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

The Google Workspace Programs team support the business by building programmatic engines to drive demand generation as well as acceleration of pipeline to grow the business.

As a Data Analyst, you will help fellow cloud sales Googlers by performing analysis of data of existing and potential customers to identify trends, signals, and opportunities in the business to help identify business opportunities. Not only will you provide invaluable insights into the data that can impact the business, but you will also devise new ways for us to identify and communicate with potential opportunities, connecting them to our sales team and showing how Google Cloud can impact their business.

Your insight means you will thrive at customer segmentation, acquisition, and retention. You will combine clean communication with strong analytical skills and a solid commitment to understanding customer needs and providing an outstanding customer experience. You will examine and analyze statistical data to forecast marketing trends and to identify potential new markets for Google Cloud.

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

Responsibilities

• Identify, structure, and lead initiatives and business programs that can result in increased business generation.
• Work with Sales and cross-functional teams to become their trusted partner for all things data and share best practices with other regional and global Google Sales Operations teams.
• Understand the Google Workspace business model and identify key trends that can be turned into programs. Build dashboards for reporting on program performance.

Data Analyst, Global Partnerships Sales Engine

Minimum qualifications: Bachelor's degree or equivalent practical experience 1 year of work experience with account management, ad operations, or project management Preferred qualifications: Experience with streamlining operational process (e.g. automation) and familiarity with SQL Advanced knowledge of presentation, spreadsheet, and documentation tools Broad understanding of online advertising (ad serving, business generation solutions) and key platforms and trends (desktop, mobile, video) Demonstrated analytical, operational efficiency, and stakeholder management ability Ability to be self-motivated and proactive. Comfortable operating in a rapidly changing industry, and the ability to work well with a team In this role, you will be part of a team that supports publishers and helps drive accelerated business growth for them through our publisher and platform solutions. The Global Partnerships Sales Engine (GPSE) team is a critical part of driving operational efficiency and scale in support of our publisher and platform solutions. The GPSE team centralizes work away from sales teams so that leaders can concentrate their efforts on customer-specific activities and continue growing a global business. As a Data Analyst on the GPSE team, you will have the opportunity to work with an extensive range of cross-functional teams on the Global Partnerships side of the business, to further evolve and scale GPSE support. Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance our partners’ goals, and further Google’s mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners. Responsibilities Support users in areas of optimization and troubleshooting. Maintain high service levels through meeting or exceeding customer satisfaction, timeliness, and efficiency goals. Support implementation and optimization for Google’s Programmatic and Platform solutions. Provide consultation and support to a vendor team of agents globally. Contribute proactively to the analysis and optimization of processes, internal tools, and product to drive efficiency and scale.

Analyst, gTech Users & Products, Analytics

Responsibility 

- Model data in order to create quantitative models to measure how support initiatives help drive user success with the product.

- Design, develop and complete analyses for regular user insights and strategic deep dives.

Scale operation and support processes through data insights and reporting automation.

- Build consensus by facilitating broad collaboration with clear communication and documentation.

- Work with cross-functional stakeholders to gather requirements, manage implementation, and drive delivery of projects.

Minimum qualifications:

- Bachelor's degree in mathematics, statistics, economics or computer science or equivalent practical experience.

- 4 years of experience in an analytical field.

- Experience with database languages (e.g., SQL), and statistical software (e.g., R, Python).

- Experience with data consulting and translating business questions into analyses, and analysis results into recommendations.

Preferred qualifications:

- Master’s or other advanced degree in engineering or technical/scientific field of study.

- 3 years of industry experience in a consumer-internet, web analytics, or closely related analytics role.

- Ability to understand the implications of data analysis and build a strategic story from this data.

- Data analysis skills in a business context with experience successfully presenting large data sets in a clear and compelling manner that inspires action.

- Demonstrable organizational and project management skills, with the ability to manage multiple projects with competing priorities.

Data Analytics & Strategy Senior Manager

Position Summary

Since launching in 2007, Teach For All has grown into an organization of 130 people based in 17 countries, supporting a network of 58 partner organizations (partners) around the world. This role is ideal for someone with advanced analytical, strategic thinking and project management skills who can respond to a wide range of stakeholders across diverse roles and contexts simultaneously. You will help ensure the network has access to the wide range of data necessary to monitor and evaluate progress to our 10-Year Intended Outcomes and for partners to reflect on, learn from, and improve their impact. 

As a member of the Partner Voice & Data team, you will work across our internal teams and growing network of partners to collect, analyze, and visualize a broad array of data for a multitude of purposes, some recurring and some tailored. You will manage the administration of multiple global surveys and maintain our Global Data System (GDS), Ten-Year Intended Outcomes Dashboard, and PowerBI platform. Additionally, you will support and serve as a thought partner to internal teams to use data strategically and build a data-driven culture. You will do this by ensuring teams have the systems, knowledge, and skills to collect, access and analyze data for reflection, learning, decision-making, and external reporting or engagement.

Outcomes

• The entire Teach For All network (global organization and partners) has timely, accurate and complete data so that we can understand our progress, make informed decisions, and share information within our network and with external stakeholders 
• Partners are enthusiastically participating in network data collection and analysis efforts and in survey administration; they feel their feedback is heard and taken into account to strengthen our processes
• Internal teams and partners can easily access data on their own through a reliable and user friendly PowerBI platform and have a strong, nuanced understanding of our data
• Internal teams have the necessary support to reflect on data themselves or with partners

Responsibilities

Survey Project Management & Data Analysis and Reporting (50%)

Lead on the project management and data analysis for our larger and more complex global data collections and surveys (GDS Collections, Partner Survey, and the Org Efficiency Study), provide technical and analytical support for the administration of other global surveys (Alumni Survey, Student Survey, and Engagement For Results Survey), and manage the 10-Year Intended Outcomes Dashboard. This includes (but is not limited to):

• Develop project timeline and define key milestones and deliverables to ensure successful survey communication and administration; coordinate with team members and key stakeholders to ensure that timeline, milestones and deliverables are met
• Manage data verification across all participating partners in close collaboration with internal teams to ensure we have reliable data for learning, reporting, and monitoring progress towards our 10-Year Intended Outcomes 
• Analyze data collected and present and visualize the data in a compelling way to partners and internal teams; propose refinement of survey instruments and collection tools based on the data collected
• Report progress on the 10-Year Intended Outcomes by consolidating, analyzing and visualizing data across Teach For All’s data sources and providing detailed analysis and visualizations for each metric in the 10-Year Intended Outcomes Dashboard

Cross-Team Collaboration (30%)

• Support teams to use data strategically and build a data-driven culture:
• Provide thought partnership and support to help teams build and maintain data systems and data collection protocols and SOPs that meet their needs.
• Provide more complex data analysis and visualizations per the reporting needs of external facing teams, including inputs on data requests and projections for fundraising pitches or reporting. 
• Thought partner on data related projects, such as regional/functional specific analysis, reflections and learning loops for diagnosis, decision making and reflections, etc.; synthesize and document key findings from engagements to enable cross-functional collaboration. 

Data System Development & Data Self-Service (20%)

Coordinate the maintenance and optimization of our back-end data systems to ensure structural integrity, reliability and ease of navigation.

Liaise with the Tech team to streamline and consolidate data sources across the organization centrally. 

Continue to develop a reliable and accessible PowerBI platform and optimize it by soliciting feedback from network partners and global organization staff and implementing updates and changes to the platform based on the feedback. 

Accelerate data self-service and build a stronger, more nuanced understanding of data across the network by creating documentation for data and Power BI and training or coaching partners and global organization staff on the use of data, Excel, and PowerBI

Requirements

Minimum of five years of experience in the monitoring and evaluation and/or consulting field, including experience with quantitative and qualitative data collection methods. 

Project management experience in cross-cultural environments with multiple stakeholders and fast-moving timelines

Strong data analysis and visualization skills; PowerBI experience is essential 

Advanced expertise in Excel analysis and modeling required; experience with advanced statistical data analysis tools such as Stata, SPSS, etc. a plus

Knowledge of Google Cloud database, BigQuery, SQL, Python, etc. a plus

Experience with a Teach For All network partner a plus but not required

Fluency in English required 

Knowledge, Skills and Abilities

Exceptional judgment, analytical thinking, and problem solving skills

Great attention to detail and high standard of excellence for work products even when operating with time and capacity constraints

Strong relationship building skills and adaptability and flexibility to work collaboratively with diverse individuals and organizations across a wide range of cultural contexts, both remotely and in-person

Strong sense of ownership of all aspects of a workstream (i.e., deliverables, deadlines, etc.) and skill in managing projects to completion without having direct management relationships

Excellent communication skills, including good listening skills and clear written and oral communication that can convey highly technical information to laymen in an accessible manner

Strong team player who can take the lead when necessary to work toward team goals but can also follow others’ lead and recognize other team members’ contributions 

Commitment to personal learning and development and openness to feedback

Ability to work effectively amidst ambiguity and in an entrepreneurial, fast-paced, and results-oriented culture, including willingness to operate outside of your formal role to ensure the success of the team and the broader organization

Exemplifies Teach For All’s core values:

Sense of Possibility: We believe in the extraordinary potential of all children and in our collective potential to realize our aspirations, and so we act with courage, boldness, urgency and perseverance in pursuit of transformational impact.

Locally Rooted and Globally Informed: We value the enormous assets in the communities where we work, immerse ourselves in local perspectives, needs and opportunities, and work in deep partnership with students, families, educators, and community members—all while also seeking to build our understanding of what is possible based on insights from outside of our communities and countries.

Constant Learning: We commit to continuous education, reflection and improvement as the foundation for the transformational leadership we strive to develop.

Diversity & Inclusiveness: We seek to ensure full participation of people from all cultures and backgrounds, and we believe those who have themselves experienced the inequities we’re working to address should guide and lead this work.

Interdependence: In recognition of our shared humanity and interconnectedness, we work with generosity and compassion to help each other develop and grow.

Work Authorization

Candidates for this position must possess appropriate work authorization for the country in which they are based.

Travel and Hours

Less than 10% travel is expected. Given that this role will work with individuals in various time zones, some non-traditional work hours are expected for early morning or evening calls.

Compensation

Salary for this position is competitive and based on prior experience. In addition, a comprehensive benefits package is included.  

Please submit your resume and a one-page cover letter online.

teachforall.org