Online Commercial Manager, SEA at Aesop

POSITION PURPOSE 

The Online Commercial Manager, SEA based in Singapore reports to the Country Manager, SEA and Regional Online Manager. The Manager plays a critical role in executing strong leadership with business acumen, problem-solving and non-compromise mindset to the Aesop service offers. This role operates as part of Southeast Asia team and also as an extension of Regional team in Hong Kong for driving the overall online retail experience for Aesop, supporting both brand site and third-party channel. They are also the champion for driving the digital business expansion plan, exploring the new online retail channels and opportunities.

Key Responsibilities

General

• Responsible for the P&L and financial performance of the channel
• Responsible for the daily operations of ecommerce within Aesop SEA
• Act as a key person for coordinating various functions and resources internally and externally to support the growth of the Online Retail
• Conduct analysis to understand performance drivers (e.g. UV, Conversion, return rate, basket size and OOS rate) by platforms, channels, etc., to uncover improvement opportunities and present recommendations to stakeholders
• Diagnose site issues and raise ticket to relevant teams for timely resolution
• Be the local market expert and go-to person by sharing market and competitor insights with stakeholders
• Working with Regional Team / Marketing Team to drive the paid search operation
• Explore other marketplace opportunities which fits the brand DNA for driving incremental online business
• Align with Global and Regional team on the direction and localize it into the local market
• Manage and guide online platform operation strategy, plans and execution of store in third party vendor in terms of merchandising, activity planning, customer service and logistic delivery
• Manage the daily store operation by monitoring third party vendor performance and giving guidance
• Generate daily or weekly performance report and manage various internal stakeholders

Marketing

• Work closely with third party agencies and marketing teams to develop and manage eCommerce campaigns and strategies to ensure timely and quality implementation with appropriate budget and ROI driven.
• Develop and maintain the relationship with the marketplace key account team
• Monitor the market and provide intelligence for internal operation.
• Collaborate with the marketing team to use content, digital marketing tactics and campaigns to generate traffic and sales

Logistics

• Monitor the sales trend with correspondence inventory planning with Supply Chain Team
• Ensure the logistics and fulfillment process by working closely with Supply Chain Team and logistics vendor to consistently achieve defined services KPIs' targets for warehouse and logistics operations and orders fulfillment
• Optimize the unboxing experience with appropriate packing, wrapping and delivery solutions
• Regular review and communication with third party service providers to continuously achieve service improvement and cost optimization

Customer Service

Monitor customer service quality and work with training team in providing appropriate training to 3rd part agency, as needed

Requirements

• University graduate in Marketing, Ecommerce, or Digital Marketing
• 6 years of experience in Ecommerce, Digital Marketing or Retail & Analytics field, experience in setting up 3rd party platform is highly appreciate
• Prior experience with Hybris or Magento is an advantage
• Proficient in Google Analytics, Tableau, JIRA and spreadsheet skills
• Experience in Google Adword, Google Display Network, Yahoo Ad, Bing Network operations
• Experience for working with luxury brand with passion in beauty products
• Strong sense of brand aesthetics
• Strong ownership and result-oriented person
• Able to build alliance with different stakeholders for executing the online retail initiatives
• Ability to motivate the team for continuous improvement in performance
• Able to manage internal stakeholder's expectations and shows progress

Retrieved - https://www.linkedin.com/jobs/view/1975536244/ on 31 August 2020.

Analyst/Senior Analyst, HR Analytics at Sephora South East Asia

Sephora South East Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omni-channel retail businesses in Singapore, Thailand, Australia and Malaysia, franchise operations in India & Indonesia and we run ecommerce only businesses (the first in the world globally for Sephora!) in Philippines, Hong Kong SAR and New Zealand. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our exceptional people! With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers experience.

The Analyst/Senior Analyst will be an integral team member in the digitalization of the HR organization. The role will focus on providing actionable HR insights to the HR team and broader organization whilst driving process improvement and automation within the HR team.

Responsibilities

Analytics

• Support the transformation of the HR organization in becoming a digital HR organization
• Analyze and interpret large and diverse data sets, trends and results to provide actionable insights for HR and the organization
• Build models and establish frameworks which provides forward looking insights in HR trends
• Work closely with various business teams (eg. BI, Data team, Perf Marketing etc) to build and ensure business data is integrated into HR data
• Work closely with the HR Systems/Technology team to build a close loop data ecosystem for easy data retrieval and analytical processing
• Drive continuous improvement HR projects (eg. Reporting automation)
• Manage and maintains local HR analytics platforms

Reporting

• Prepare regular (monthly, annual) dashboards on HR matrices
• Support the preparation of key HR matrices and insights for HR decks in management reviews
• Work with the various HR teams in building and review HR matrices
• Work with the HR Sytems/Technology team in ensuring alignment of data definitions, governance, reporting periods etc to drive accuracy of reporting among HR team

Requirements

• Degree in relevant fields
• At least 2 to 5 years of working experience in analytics, exposure into the HR field is a preferred advantage
• Highly proficient in analytical and reporting tools eg. Excel, Python, SQL
• Familiar with data visualization tools, eg. Domo, Qilk View, PowerBI
• Hands-on, meticulous, analytical and has a strong problem solving mindset
• Ability to manage multiple deadlines with good organization skills
• Independent, self-starter and able to thrive in a fast pace and dynamic environment

Marketing Manager - Southeast Asia: App Store & Apple Media Services (12 months Contract) at Apple

Apple revolutionised personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Apple’s software platforms provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple TV, iTunes, Apple Pay, iCloud and Arcade.
Apple’s employees are dedicated to making the best products on earth, and to leaving the world better than we found it. We are looking for a dynamic, results-oriented and motivated marketeer to lead all aspects of our marketing services in Southeast Asia, including the App Store, Apple Music, Apple TV, Arcade and iCloud.


JOB SUMMARY

Ideally you are someone with deep understanding of entertainment services marketing, and a working knowledge of digital marketing channels, and/or subscription marketing. This position is responsible for leading all aspects of Apple Media Products marketing, working closely with the international marketing teams and the local business teams.

This is a role for you if you also possess the communication and interpersonal skills to work across a complex matrix organisation, and be able to build strong relationships with key individuals to help deliver extraordinary marketing programs and partnerships.

We’re looking for someone that would describe themselves as a marketing and digital enthusiast, that loves keeping up with pop culture, and is excited about how technology shapes our future. Most of all, this position is for an individual that is passionate about the role music, apps, games and video play in people’s lives.

This role is a 12 months Contract.


Key Qualifications

• Relevant marketing experience in a digital, subscription, or media business.
• Deep understanding of marketing opportunities across the region and which channels work the best based on different objectives.
• Look at marketing from a broad ecosystem perspective that benefits multiple aspects of the business, instead of looking at it in a silo affecting a single business vertical.
• An innate ability to manage deadlines and work effectively with cross-functional teams on the basis of daily and weekly deadlines
• Proven experience in implementing innovative and measured marketing programs that generate results and promote the brand.
• A strong project management background, which is key to managing varying levels of complexity and timelines running concurrently over extended periods of time.
• Skilled and obsessively analytical in measuring efficiency of marketing programs.
• Excellent written and verbal communication skills.
• Proficient in digital marketing, understand the role digital and social platforms play in the lives of consumers today and know how to harness their power to generate awareness and tell a story around a product or service.
• Experience in and enjoy working with others — either with external partners or with internal teams that help bring a project to life.
• Resourceful, high-energy, proactive, creative, inventive and team-player.

Description

In this role, you will:

• Be responsible for delivering Apple Media Products marketing initiatives in Southeast Asia.
• Define clear and tangible marketing priorities and follow-through with flawless execution.
• Define quarterly and annual priorities for marketing in line with what the business requires, without sacrificing what our consumers need from and expect of us.
• Work with local business managers, editors and internal partners across Apple, as well as external content partners to support key marketing initiatives.
• Lead the development of cohesive local marketing programs which align with global and regional business objectives.
• Work with key partners across the region in guiding their marketing efforts, ensuring that the Apple brand and messaging is well represented.
• Identify local marketing opportunities to drive customers to our services.
• Constantly measure and fine-tine our marketing efforts against benchmarks.
• Test, learn and iterate to optimise regional marketing performance.
•  Support global marketing priorities at a local level.

Education & Experience

A BA/BS degree in Business or a related discipline, or preferably an MBA or equivalent degree.

Retrieved : https://www.linkedin.com/jobs/view/1981120083

Senior Data Analyst (Marketing Analytics) at Shopee

 Job Description

• Provide data and insight support for specific marketing function, work with regional + local teams across 8 countries
• Develop smart and efficient solutions to reporting and data extraction needs using SQL, Python, Spark
• Produce actionable insights that will be used to support or devise new marketing strategies
• With support from data engineers, work with big data at Shopee using Hadoop ecosystem
• Working with both business and technical teams, constantly problem solve on evolving new analytical or data tracking needs
  

Requirements

• 3 years and above of experience in BI/data analytics in tech/e-commerce or fast-paced environment
• Solid technical skills in Python and SQL
• Detail-oriented and good business sense
• Passionate about data and solving challenging problems
• (Strong plus but not required) Proficiency in VBA/Spark
• (Plus but not required) Degree in related disciplines (e.g., Computer Science, Analytics, IT, Engineering)

Retrieved - https://www.linkedin.com/jobs/view/2008604484/?alternateChannel=search

Onsite Data Analyst at Sephora

 Data Analyst, Onsite & Personalisation

Sephora SEA is seeking to hire an Onsite Data Analyst, who will be responsible for driving the analysis of onsite performance tracking across all digital platforms for Sephora SEA regionally, as well as providing analytical support for Onsite projects.

You are highly analytical, fast thinking, and have experience in e-commerce data analysis. Joining a dynamic and data-driven team, you will be an important contributor to our e-commerce optimization strategy and efforts focusing on maximizing conversion rate and engagement rate.

What you will do

• Manage onsite metrics tracking and performance reporting,
• Formulate insights on customer behaviour and trends on Sephora e-commerce platforms,
• Define new ways to measure performance and customer journeys,
• Be the custodian of Onsite data sets; ensuring onsite reports/analyses are built on consistent data sets,
• Build and maintain reports on our data visualization platform.

Required Skills

Requirements

• University degree preferably in Ecommerce / Business / Analytical disciplines
• Strong analytical abilities
• Experience in SQL and Google Analytics
• Experience in e-commerce analytics is a big plus
• Experience in data visualization platforms like Domo, Tableau and Qliksense is a plus
• Passion and knowledge of the beauty industry is a plus

Personal Attributes

• Strong logical thinking and reasoning skills
• Keen problem solving skills
• Creative
• Able to manage ambiguity
• Works well under pressure
• Strong team player; works well with others
• Hungry to learn, with a passion for self-development

Manager, Sales Strategy and Operations at Twitch

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .

About The Role

You will focus on preparing daily, weekly and monthly reporting for the sales organization. You will help promote revenue-generating projects, conducting opportunity assessments, and shaping overall sales strategy and prioritization. During a typical week this role can expect to use multiple data systems to compile data sets, review data, uncover insights about the business, and present findings and proposals to management. You will also manage operational tasks and resolve business-related matters on an ongoing basis.

You will feel equally comfortable heads-down in data and leading projects to completion, and will excel in an environment of rapid context-switching. You will work across the entire organization including Partnerships, Content, Marketing, Ad Product, Engineering, Finance and Legal to develop and understand deep knowledge of Twitch’s business. You will translate this knowledge into building important parts of the Advertising Sales organization. Current and ongoing work spans the following areas: sales strategy, strategic planning, operations, process creation, process improvement, international expansion strategy, and internal and ad hoc reporting. As one of the first essential hires to support a growing senior business team within sales, you will help shape the way the global organization reports on activities and grow its business.

You Will

• Promote performance improvements across the sales organization and build the foundation for it to increase. This will include building go-to-market playbooks, revenue optimization strategic projects to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics.Help with co-authoring visible and extremely important business reporting to senior management.
• Work with team and management to identify systems, data or process need that can increase revenue; draft and maintain detailed documentation of policies; improve sales processes.
• Manage quota-setting processes for entire APAC region; run completion analytics, identify performance improvement areas and bring planning to improve results
• Perform detailed analysis over the business including organizational design, sales cycles, average deal composition, account analytics, and revenue analytics
• Develop financial and operational metrics; use data to create meaningful business proposals
• Use data systems such as Salesforce, SQL, and Tableau to identify insights and surface to Management.
• Partner with Strategic Planning teams to implement new sales data systems including planning, commissions, territory mapping

You Have:

• 7 or more years of experience in Sales, Sales Operations, Sales Strategy, Consulting, Professional Services, Planning, Analytics or related field
• Deep experience in financial modeling, data analysis, and the ability to see beyond the numbers to create sound decision-making
• Exceptionally strong written and verbal communication skills , including experience effectively communicating with senior management
• At least 2 years of experience managing a team
• Experience working in high-growth, performance-focused environments with senior level executives
• Experience with Salesforce.com, specifically around reporting, Salesforce Einstein and Salesforce Analytics
• Bachelor’s Degree

Bonus Points

• Understanding of financial concepts, including financial statements (namely the P&L or Income Statement)
• Expertise working with large datasets and digging through data
• Advertising / Media / agency experience
• You are a gamer; you understand the gaming world; you are a streamer/partner; you love Twitch; you know the Twitch product

Data Operations Analyst at Tik Tok

 Data Operations Analyst

Responsibilities

1. Establish data related indicator and system for regional business; Provide data support to related project based on the internal correlation of key indicators;

2. Extract and split data indicators and generate data attribution reports, drive solid operations strategy by discovering and promoting the growth of short video services in different regions;

3. Work with Operations team for data modeling to drive the business data operations;

4. Conduct in-depth analysis in terms of Operations related topics and give feasible suggestions for further optimization.

Qualifications

1. Bachelor degree or above, Major in statistics, mathematics, and computer science is a plus;

2. 3+ years of experience in Internet data operation or project analysis;

3. Familiar with SQL, Excel and other tools, with a Python foundation is a plus;

4. Strong willingness and ability to learn, strong logical ability, good at interpreting data from a business perspective;

5. Proficient in English, good at generating relevant product analysis reports in the industry is preferred

Retrieved - https://careers.tiktok.com/position/detail/6857776362829793543 on 12 August

Data Analyst @ ICA

Data Analyst (Data Management and Analytics)

Categories:Economics/Statistics, Engineering, Others, Research and Analysis, Statistics

ICA is Singapore's lead agency in border security and our country's first line of defence against security and immigration threats. The checkpoints at our borders play a crucial part in ensuring the security and safety of Singapore. The relentless vigilance of our ICA officers and heightened security checks ensure that the safety of our country is assured.

Data Analyst (Data Management and Analytics)

The Immigration & Checkpoints Authority (ICA) is responsible for the security of Singapore's borders, against the entry of undesirable persons and cargo through our land, air and sea checkpoints.  ICA also performs immigration and registration functions in the issuance of travel documents and identity cards to Singapore citizens, and various immigration passes and permits to foreigners.

The Data Analyst shall assist the unit to oversee all data management related issues across ICA. He/she is also expected to take the lead on analytics projects, working closely with stakeholders to deliver on the expected analytics outcomes. 

Job Responsibilities

• Support requests for data or data related collaboration or projects, and ensure that all deliverables and outcomes are accurate and timely;
• Manage day-day data administration and management issues;
• Expected to present IMD and ICA in data-driven collaborations/projects within ICA and across WOG respectively;
• Assist in the project management of ICA’s analytic projects and initiatives;
• Manage the entire end to end lifecycle of an analytics project, including scoping of data inputs, data preparation, data pre-processing, feature engineering, basic data modelling, model deployment and monitoring;
• Ensure projects adhere to ICA’s data management framework, data quality and protection standards pertaining to ICA’s information;
• Responsible for the management of ICA’s data resources;
• Perform all other duties as and when assigned by the supervisor.

Job Requirements

• Possess good knowledge or experience preferably in area of Statistics, Engineering, Computer Science, Applied Mathematics, Quantitative Social Science.
• Proficient in using Microsoft Applications, particularly in using EXCEL to manage data and use of visualisation tools to present data-related outcomes in a clear and concise manner.
• Possess skills in either SAS, R, Python, Qlik, Tableau softwares would be ideal.
• Ability to work under pressure and within tight deadlines.
• Ability to communicate and collaborate with multiple stakeholders.
• Excellent analytical and critical thinking skills.
• Strong interpersonal, communication and report writing skills.
• Independent and capable of being a team player.

Extracted - https://careers.pageuppeople.com/688/cwlive/en/job/541825/data-analyst-data-management-and-analytics on 11th August 2020.